Access your crypto trading account securely and start managing your digital assets with confidence.
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Advanced encryption and cold storage protection
Competitive trading fees and transparent pricing
Round-the-clock customer assistance
CoinSmart is Canada's premier cryptocurrency trading platform, designed to make digital asset investing accessible, secure, and profitable for everyone.
Founded in 2018, CoinSmart has been at the forefront of making cryptocurrency trading simple and secure for Canadians. Our platform combines cutting-edge technology with regulatory compliance to provide a trusted environment for crypto enthusiasts and newcomers alike. We believe that everyone deserves access to the future of finance, and we're committed to providing the tools, education, and support needed to navigate the digital asset landscape confidently.
CoinSmart is fully registered with FINTRAC (Financial Transactions and Reports Analysis Centre of Canada) as a Money Service Business, ensuring we operate within the legal framework of Canadian financial regulations. This registration demonstrates our commitment to maintaining the highest standards of compliance, anti-money laundering protocols, and customer protection.
Your digital assets are protected by industry-leading security measures and best practices.
95% of customer funds are stored in offline cold wallets, protected from online threats and hacking attempts. Our multi-signature cold storage system ensures maximum security for your digital assets.
Enhanced account security with mandatory 2FA using Google Authenticator or SMS verification. Additional security layers include email confirmations and withdrawal whitelisting for complete peace of mind.
Bank-grade 256-bit SSL encryption protects all data transmission between your browser and our servers. All personal information and trading activities are secured with the highest level of encryption available.
Everything you need to trade, invest, and manage your cryptocurrency portfolio with confidence.
Access professional-grade trading features including real-time charts, technical indicators, order types, and market analysis tools. Our platform supports both beginner-friendly interfaces and advanced trading features for experienced users.
Trade on-the-go with our fully-featured mobile application available for iOS and Android. Enjoy the same security and functionality as our web platform, optimized for mobile devices with biometric authentication support.
Click the "Forgot password?" link on the login page, enter your registered email address, and follow the instructions in the reset email. Make sure to check your spam folder if you don't see the email within a few minutes.
Yes, CoinSmart implements multiple layers of security including 2FA, cold storage for funds, SSL encryption, and regular security audits. We recommend enabling all available security features for maximum protection.
CoinSmart supports over 50 cryptocurrencies including Bitcoin, Ethereum, Litecoin, Bitcoin Cash, Ripple, and many other popular altcoins. We regularly add new cryptocurrencies based on market demand and regulatory approval.
Cryptocurrency withdrawals are typically processed within 15-30 minutes. Fiat currency withdrawals to Canadian bank accounts usually take 1-3 business days. Processing times may vary during periods of high network congestion.
CoinSmart charges competitive trading fees starting at 0.20% for market orders. Fees decrease with higher trading volumes through our VIP program. Deposit fees vary by payment method, while withdrawal fees depend on the cryptocurrency network.
Get help whenever you need it with our comprehensive support resources and dedicated customer service team.
Get instant help from our support team through live chat available 24/7 directly on our platform.
Send us detailed questions or concerns via email and receive comprehensive responses within 2-4 hours.
Browse our comprehensive knowledge base with step-by-step guides, tutorials, and troubleshooting tips.
Need immediate assistance? Our support team responds to urgent security concerns within 15 minutes.
For general inquiries: support@coinsmart.com | For security issues: security@coinsmart.com